FAQ

Where can I find Blippi content?

Blippi, as well as Blippi Wonders, is now on tons of different streaming platforms!  These include but not limited to: Netflix, Amazon Prime Video, Amazon Kids+, Hulu, HBO Max, Peacock, Kidoodle.TV, Roku, and Happy Kids. Availability dependent on location.

Is Blippi available for birthday appearances or personalized birthday videos?

At this time Blippi is not able to do offer birthday party appearances or personalized videos. Although Blippi would LOVE to be a part of all his fans' birthday celebrations, it’s very hard for him to find the time to make the dream come true for all of the millions of fans around the world while trying to prioritize making videos. 

When is Blippi coming to a city near me?

Please check https://www.blippithemusical.com for dates and locations. If there is no listings, that means Blippi is busy planning the next event! 

Who plays Blippi?

Stevin W. John is the creator of Blippi. You can read more information about him on our About Us page, or follow him on Instagram at @stevinjohn. We have another talented actor, Clayton Grimm (@claytongrimm on Instagram), who began playing Blippi in the musical and has since begun performing in Blippi videos too!

Where does Blippi live?

Team Blippi's headquarters is located in Los Angeles, CA. Not all team members live in Los Angeles though, as many that work on Blippi live in different countries around the world! 

I have a problem with digital downloads, who do I contact?

Please fill out the contact form HERE, describe your problem, and we will get back to you shortly!

I have a problem with merchandise, who do I contact?

Email:  customersupport@moonbug.com       

Hours: Monday through Friday, 9 am to 5 pm EST

We typically respond to emails within 1 – 3 business days of receipt.

If ordering an international order is there importation tax?

As we ship to over 100 countries, we, unfortunately, cannot know which countries do and do not have importation tax. Please check your country's policies and taxes before placing your order.

Where is my international order?

Unfortunately, we are unable to track international orders once they leave the USA. USPS transfers the packages to your government's preferred shipping partner and it is no longer tracked in our system. We are very sorry for the inconvenience! 

Who is Moonbug?

Blippi is now part of the Moonbug Family which means he'll be able to make even more videos, competitions and shows!
Moonbug is a global entertainment company that creates and distributes inspiring and engaging stories to expand kids’ worlds and minds. You can read about other Moonbug shows here!